What Are The Limitations Of Stablepoint?
When I first moved to Stablepoint, it seemed like the perfect continuation of the quality I’d experienced with TSO Host and Vidahost in their prime. Marketed as a managed cloud hosting provider with “unlimited” resources, UK-based support, and migration assistance, Stablepoint had everything I was looking for.
However, after spending significant time with the platform and even hosting multiple client sites, I started to encounter some noticeable limitations.
In this post, I’ll walk you through the key limitations of Stablepoint I’ve personally experienced or researched, from “unlimited” hosting caveats to support responsiveness. Whether you’re considering them for personal projects or client websites, these are the things you should know.
If you’re looking for more user insights, I recommend checking out the our full Stablepoint review.
Key Limitations Of Stablepoint (Quick Summary):
- Fair use policy on “unlimited” storage and bandwidth
- Shared hosting resource caps (RAM, CPU, I/O)
- Email sending limits per cPanel account
- Restrictions on file types and storage use
- Prohibited activities like VPNs, file repos, and streaming
- Inconsistent support experiences
- Higher-than-average pricing and unannounced increases
- No refunds for early cancellations
Is Stablepoint Truly “Unlimited” In Its Hosting Plans?
This was one of the first things I noticed. While Stablepoint heavily promotes “unlimited” hosting, it’s important to understand what that actually means under the hood.
What Does The Fair Usage Policy Actually Mean?
Stablepoint places a fair usage cap on disk space and bandwidth. If a cPanel account exceeds 50GB or 350GB for a reseller account, it may be reviewed or restricted.
You’re unlikely to run into issues with a small blog or a portfolio site, but resource-heavy websites with high traffic or media files can definitely push the boundaries.
Disk Usage And Bandwidth Limits Explained
They don’t advertise hard caps, but hidden in the fine print are recommendations:
- Avoid using more than 50GB of disk space per cPanel
- Don’t use the hosting as a backup storage solution
- Files over 10GB are discouraged, especially media
In practice, this means their “unlimited” plans are fine for average sites, but they won’t scale effortlessly without hitting limits.
Are There Email-Sending Restrictions On Stablepoint?
Yes, and this caught me off guard at first. Stablepoint enforces email sending limits of 100 emails per hour per cPanel account. This is primarily to prevent spam abuse, which makes sense, but it can affect newsletter delivery or notification-heavy platforms.
They do allow increases up to 1000 emails per hour on specific plans or via request, but if you’re running email campaigns, this isn’t the platform to rely on.
What Are The Shared Hosting Resource Limits At Stablepoint?
Stablepoint uses resource isolation to prevent abuse on shared hosting environments. This means you’ll hit ceilings if your site grows too quickly.
RAM, CPU, I/O Caps On cPanel Accounts
Based on their plans and my experience, here are typical shared hosting limits:
| Resource | Typical Limit |
| RAM | 4 GB |
| CPU | 2 vCPUs |
| I/O Speed | 20MB/s–100MB/s |
| Entry Processes | 30 |
Why These Limits Matter For Scaling Sites?
If you’re hosting eCommerce, media-rich platforms, or membership sites, these resource caps might lead to slowdowns or service warnings. I encountered frequent cPanel emails about “server response slow,” particularly during traffic spikes.
Can I Use Stablepoint For File Storage Or Backups?
Unfortunately, no. One of the limitations stated clearly in their acceptable usage policy is not using hosting space as offsite backup or for long-term storage.
They also discourage hosting:
- Video repositories
- Downloadable file archives
- Media libraries larger than 10GB
If you’re a photographer, videographer, or just someone who needs large media storage, Stablepoint won’t meet your needs here.
What Services Or Activities Are Not Allowed On Stablepoint?
Stablepoint prohibits a number of activities that could compromise server health or violate legal standards.
Examples include:
- VPN or proxy services
- File download repositories
- Video streaming or transcoding
- Cryptocurrency mining
- Any illegal content or software
If you’re planning to run niche or advanced hosting configurations, it’s worth reviewing their full Acceptable Use Policy before committing.
How Does Stablepoint Compare To Competitors On Pricing And Support?
While their marketing once highlighted great support and competitive pricing, I’ve noticed some changes in recent months.
Real User Experiences With Support Delays
I’ve seen multiple reviews like this one from Dave Linney:
“I keep getting emails from cPanel saying server response slow. Email & FTP just stopped. Then came back. No explanation. Never again.”
Personally, I’ve also experienced wait times over 24 hours for basic queries.
Unexpected Price Hikes And Refund Issues
Several users reported unannounced price increases, especially for domain renewals and shared hosting.
One reviewer mentioned:
“There has been another unannounced price hike this January affecting domain renewals and shared hosting.”
Additionally, Stablepoint offers no refunds if you cancel a prepaid service early, which could be problematic for freelancers managing multiple client accounts.
What Should You Know About Stablepoint’s Uptime And Migration Promises?
Stablepoint advertises a 99.9% uptime guarantee, which is considered average. In reality, I’ve experienced brief downtimes that weren’t always acknowledged by support.
They also offer free migration services, but it’s defined as a “best-effort” process. There are no guarantees on speed or completion time. If you have complex site structures or email configurations, plan for manual verification post-migration.
Final Thoughts: Would I Still Recommend Stablepoint?
From a first-person perspective, Stablepoint still has its merits, especially for people looking for UK-based managed cloud hosting with a simplified setup.
However, I’ve become more cautious. If you’re running multiple sites, expecting premium-level support, or working with demanding clients, you may quickly run into the very limitations I’ve outlined here.
Personally, I’ve started considering alternatives like Krystal Hosting or SiteGround for higher traffic projects and left Stablepoint for smaller, simpler sites.
Quick Comparison Of Stablepoint Limitations
| Limitation Area | Details |
|---|---|
| Email Sending Limits | 100/hour (up to 1000 by request) |
| Disk Space Usage | Fair use policy, review over 50GB per cPanel |
| CPU/RAM/I/O | 2 vCPUs, 4GB RAM, 20MB/s–100MB/s |
| File Storage Restrictions | No backup use, max 10GB per file/account recommended |
| Disallowed Services | VPNs, media streaming, proxies, illegal content |
| Pricing | Higher than some competitors, unannounced increases |
| Support | Slower responses, mixed feedback |
| Refund Policy | No refunds for early cancellations |
Frequently Asked Questions About Stablepoint Hosting
What Does “Unlimited Hosting” Really Mean At Stablepoint?
It refers to resources without hard caps, but under fair usage. If you exceed certain thresholds, your account may be flagged.
Can I Send Bulk Emails Through Stablepoint?
No. The platform isn’t designed for bulk mailing. Limits are 100 emails/hour per cPanel account unless manually increased.
Is Stablepoint Good For WordPress Websites?
Yes, for basic WordPress sites. But if you run plugins that use a lot of server resources, you might hit usage limits.
Does Stablepoint Support Staging Environments?
Yes, via tools like Softaculous or manual setups. But it doesn’t offer advanced staging features like WP Engine.
How Responsive Is Stablepoint Support?
It used to be quick, but response times have slowed in recent months based on personal experience and user reviews.
Is It Safe To Host Client Websites On Stablepoint?
Yes, for smaller clients. But if your clients expect 24/7 support or use resource-heavy apps, consider other providers.
What Are The Cancellation And Refund Policies?
Stablepoint does not offer refunds for unused time if you cancel before your term ends. Read their terms carefully.
