What Are the Benefits of Using InMotion?
Choosing the right hosting provider can make or break your website’s success. From my experience and research, InMotion Hosting stands out as one of the most reliable and feature-rich providers, especially if you’re aiming for high performance and strong support.
So, what are the benefits of using InMotion? In short:
- Exceptional customer support
- Consistently strong website performance
- Excellent value for money
- Advanced security features
- Business-ready hosting tools
- Generous refund policy
Let me walk you through what I’ve discovered, along with some real user opinions that echo the same.
Why Should You Consider InMotion for Hosting?

When I first explored InMotion Hosting, I was searching for something stable, efficient, and not overly complicated. My business site needed dependable uptime and fast support. InMotion delivered on both.
My First Experience with InMotion
I’ll admit, I was sceptical at first. The US-based data centres raised some concerns about speed in the UK. But honestly, I didn’t notice a slowdown. Instead, I found the dashboard intuitive, the cPanel layout familiar, and the migration assistance surprisingly smooth.
If you’re curious about how others have experienced it, I’ve written a full breakdown over at our detailed InMotion web hosting review, where you can dive deeper into performance benchmarks and customer ratings.
Ideal for Business Websites and WordPress Users
Whether you’re running a small blog or a growing online store, InMotion offers WordPress-specific hosting, pre-installed with themes and optimisation tools. It’s especially suitable for business owners who want something that “just works”.
How Does InMotion Improve Website Performance?
Performance is a critical part of user experience and SEO, and InMotion has tuned its servers to deliver on that front.
- Speed with SSD storage
All plans come with SSD storage as standard, which significantly improves read/write times over traditional hard drives. - Uptime and server reliability
InMotion promises a 99.99% uptime guarantee. From my monitoring, it stays true to that. My site has experienced minimal downtime, and any alerts were promptly resolved. - Data centres and performance tools
Though their data centres are in the US, InMotion uses Max Speed Zones™, which allow users to select the optimal server location for better global reach. Tools like advanced caching and resource monitoring also help keep your site fast.
What Makes InMotion’s Customer Support Stand Out?

This is where InMotion really shines, and I’m not alone in thinking that.
I recently had a DNS resolution issue, not even on InMotion’s end, but at my ISP. Their live support team quickly pinpointed the problem and gave me a straightforward, effective workaround. No script-reading, no long waits, just good support.
Here’s what other users had to say:
“The live support team is fantastic. My recent problem was with DNS translation at my ISP… The support rep quickly determined where the problem was and provided me with an easy to implement and transparent to use work-around.”
– Verified Review“InMotion handled our needs and made it a very enjoyable experience. Sales support is amazing!”
– Rob, US“Cassandra was very responsive and helpful in assisting me with my issue… Their tech support is great! I’ve been using InMotion Hosting for over 15 years because of their support.”
– Jon Wilson
Having access to responsive live chat, email, and phone support gives peace of mind, especially when you’re managing a business online.
Does InMotion Offer Good Value for Money?
In terms of features offered for the price, InMotion performs well across all levels.
- Affordable hosting plans
Shared hosting starts competitively, and even their VPS and dedicated plans come at decent value considering the performance benchmarks. - Freebies that add real value
You get free SSL, domain registration, and professional email, plus free site migration, a real bonus if you’re switching from another host. - 90-day money-back guarantee
One of the longest in the industry, the refund policy lets you test things thoroughly without being locked in.
How Secure Is Your Website with InMotion?

Security isn’t something you want to think about every day, but you’ll be glad it’s there when you need it.
- Free SSL and hack protection
Every plan includes a basic SSL certificate and tools to prevent malware attacks. - Automated backups
Daily or scheduled backups mean you’re protected even if something goes wrong. - DDoS protection and server monitoring
InMotion has solid security protocols and active server monitoring to prevent downtime caused by malicious traffic.
What Are Some Drawbacks You Should Know About?
No host is perfect, and InMotion has a few things to consider.
- No UK data centres
This might matter for some UK-based businesses concerned about latency. However, from personal use, I didn’t experience any noticeable lag. - Slight learning curve with cPanel
Beginners may find the initial interface slightly technical. But the support articles and chat help bridge that quickly. - No monthly billing for basic plans
You’ll need to commit to a longer-term plan to get the best pricing, which isn’t ideal for all users.
What’s My Final Verdict on Using InMotion?
After months of using InMotion, I can confidently say it offers great peace of mind. The platform is stable, the support is top-notch, and it’s packed with features I didn’t expect at this price point.
Whether you’re a small business owner or someone looking to migrate from an underwhelming host, InMotion is a solid bet. You might sacrifice some UK-specific perks like local servers, but you’ll gain far more in reliability, performance, and support.
Frequently Asked Questions About InMotion Hosting
Is InMotion Hosting suitable for beginners?
Yes, while there’s a slight learning curve, their support and onboarding tools make it manageable for first-timers.
Does InMotion Hosting support WordPress websites?
Absolutely. They offer WordPress-optimised hosting with pre-installed themes and performance tools.
Can I host multiple websites with InMotion?
Most plans support multiple domains, making it ideal for users managing more than one site.
How good is InMotion’s refund policy?
They offer a 90-day money-back guarantee, which is longer than most competitors.
Is InMotion good for ecommerce hosting?
Yes, their performance and security features make them suitable for ecommerce platforms like WooCommerce or Magento.
Does InMotion provide email hosting?
Yes, custom professional email accounts are included with all hosting plans.
How do I migrate to InMotion Hosting?
They offer free website migration and support to help you transfer smoothly from your current host.
