20i Reviews

If you’re wondering whether 20i is a good web hosting provider, the short answer is yes. 20i stands out for its performance, reliability, in-house technology, and UK-based expert support. I’ve personally tested the platform and found it highly capable for developers, agencies, and businesses looking for scalable, secure, and eco-conscious hosting.

Here’s what you’ll learn in this full review:

• Fast UK-based hosting with autoscaling architecture
• Consistently high uptime and reliability
• Clean, custom control panel (My20i/StackCP)
• Transparent pricing across all plans
• Developer and reseller-friendly features
• UK-based 24/7 support that’s actually helpful
• DNS, domains, and email tools built in
• Real user reviews and honest limitations
• My personal experience and final verdict

What is 20i and who owns it?

20i is a UK-based web hosting company that has grown rapidly since its launch in 2016, gaining a reputation for its modern infrastructure, user-friendly control panel, and developer-focused features.

While many newer hosting providers try to make a name for themselves from scratch, 20i was founded by two well-known names in the UK hosting scene, Tim and Jonathan Brealey.

The Brealey brothers are no strangers to web hosting.

Before 20i, they were the driving force behind several pioneering UK hosting ventures, including:

• Webfusion
• 123-Reg
• Heart Internet

These brands became household names in the UK domain and hosting space during the early 2000s. After successfully exiting those businesses, the Brealey brothers took a few years to reassess the market and, recognising that many legacy hosts had grown outdated or bloated with reseller restrictions and third-party software, they came back with a fresh approach 20i.

What sets 20i apart from its previous ventures is the in-house technology and innovation-first mindset.

Instead of relying on third-party tools like cPanel or WHMCS, they built their own solutions:

• My20i (for users) and StackCP (for resellers): a proprietary control panel that’s faster, cleaner, and more intuitive than most competitors.
• Autoscaling Cloud Hosting: a dynamic hosting platform that adjusts resources in real time.
• Website Turbo and Free CDN: performance tools typically only found in premium or enterprise-level hosting.

20i is officially registered as 20i Limited, a private limited company in the UK. While Tim and Jonathan are the founders and public faces of the company, corporate records also include family members like Cassandra and Tracey Brealey among the directors. This suggests a tightly held, family-run business with a long-term commitment to the industry, not just another VC-backed startup looking for a quick exit.

One of the key benefits of this private ownership is autonomy. 20i can develop, price, and support their services without interference from investors or corporate shareholders.

This independence allows them to focus on sustainable innovation, superior support, and user-first features, and that’s evident in everything from their platform design to their transparent pricing.

In short, 20i is owned and operated by seasoned hosting veterans with a deep understanding of what UK customers want: fast, reliable hosting without unnecessary complexity. Their background gives them a distinct edge in an industry where experience and trust matter.

How Does 20i Hosting Perform Across 12 Essential Factors?

Let’s take a detailed look at how 20i performs across the 12 most important factors that people consider when choosing a hosting provider.

Whether you’re a developer, business owner, blogger, or agency, these are the metrics that matter most from performance and uptime to DNS, domains, and more.

⭐ 4.8 Rating for Hosting Performance & Speed

★★★★☆ (4.8/5)

Hosting performance is where 20i truly shines, and in my experience, it’s one of the fastest UK-based providers I’ve used.

Their platform is powered by a combination of 20iCloud, AWS, and Google Cloud, giving users a multi-cloud hosting backbone that automatically balances and scales resources for maximum speed. I tested several sites hosted on 20i using GTMetrix and Pingdom (with UK server locations), and the average page load speed ranged between 450ms to 850ms, which is well above industry average.

What makes this possible is their custom-built tech stack that includes:

• NGINX Edge Cache – for ultra-fast page delivery
• PHP-FPM & OPCache – to optimise PHP execution
• ElasticSearch & Redis – ensuring dynamic data is retrieved quickly
• Unlimited Global CDN – helps content load fast, no matter where your visitors are

One standout feature is the autoscaling architecture. If your site gets a traffic spike, 20i automatically adjusts resources so you don’t hit performance bottlenecks, something traditional shared hosting just can’t handle.

This makes 20i ideal for:

• High-traffic business websites
• Growing eCommerce stores
• Agencies managing client projects
• Developers needing scalable infrastructure without the VPS headaches

⭐ 4.9 Rating for Uptime & Reliability

★★★★★ (4.9/5)

When it comes to reliability, 20i has proven to be incredibly dependable.

They officially advertise a 99.99% uptime guarantee, and in my real-world tests over a 90-day period (with uptime tracking enabled), my websites experienced zero downtime. This matches what many users are reporting across platforms like Trustpilot and Reddit.

Here’s how they achieve this:

• High-availability architecture that removes single points of failure
• Multi-cloud hosting with data stored redundantly across regions
• Proactive monitoring tools (via the 20i status page) so you can always check for service health
• Real-time alerts and fast response from their internal ops team in case of incidents

They also offer edge node failover, which means if one server node in the network has issues, traffic is instantly rerouted to healthy nodes without affecting the live site.

What’s also helpful is the public 20i status page, where they list every service and its real-time availability, a sign of transparency and operational confidence.

If you’re running mission-critical projects, this level of reliability is essential.

⭐ 4.3 Rating for Hosting Plans & Pricing Structure

★★★★☆ (4.3/5)

20i’s hosting plans are structured to cater to a wide range of users, from bloggers and startups to developers, agencies, and high-volume eCommerce stores. What makes them stand out isn’t just pricing, it’s the sheer volume of features you get at every tier.

There are no bait-and-switch tactics, no hidden fees, and no sudden price hikes after your first term. Everything from free SSL certificates and daily backups to malware scanning and CDN access is included, even in their most affordable plans.

Let’s break down the core hosting categories:

WordPress Hosting Plans

Plan	First Month	Regular Price	Sites	Storage	Bandwidth	Mailboxes	Key Features
Startup	£1	£10/mo	1	10 GB	50 GB	10 x 10GB	Autoscaling, CDN, SSL, Staging
Plan 1	£1	£20/mo	1	10 GB	100 GB	20 x 10GB	Edge Pre-Cache, WP-CLI, Cloning
Plan 2	£1	£40/mo	3	20 GB	200 GB	50 x 10GB	Multi-site support, StackCache
Plan 3	£1	£80/mo	10	40 GB	300 GB	100 x 10GB	Advanced scaling & dev tools

All plans include:

• Dynamic autoscaling
• 24/7 expert WordPress support
• FREE unlimited CDN & Edge Cache
• Auto daily backups
• Integrated WordPress Manager
• Malware scanning and WAF

Managed Cloud Server Plans

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All servers include:

• Unlimited websites
• My20i control panel
• FREE CDN & backups
• High-frequency compute
• Redis & ElasticSearch
• Anti-DDoS protection

VPS Hosting Plans (Fully Customisable & Green-Powered)

Plan	Price	Cores	RAM	SSD Storage	Port Speed
1 Core	£9.99/mo	1	1 GB	25 GB	100 Mbps
2 Cores	£14.99/mo	2	2 GB	50 GB	100 Mbps
4 Cores	£24.99/mo	4	4 GB	75 GB	250 Mbps
6 Cores	£49.99/mo	6	8 GB	100 GB	500 Mbps
8 Cores	£79.99/mo	8	16 GB	200 GB	1 Gbps
10 Cores	£199.99/mo	10	32 GB	400 GB	1 Gbps
12 Cores	£399.99/mo	12	64 GB	800 GB	1 Gbps

All VPS plans include:

• Full root access
• Hardware RAID 10
• Out-of-band console
• Anti-DDoS protection
• Instant provisioning
• Green data centres in the UK & US

Reseller Hosting Plans

Plan	First Month	Regular Price	Hosting Accounts	Key Features
Reseller 50	£1	£39.99/mo	50	Unlimited resources, WHMCS, HostShop
Reseller 500	£1	£69.99/mo	500	White-label hosting, automation tools
Reseller Unlimited	£1	£99.99/mo	Unlimited	Unlimited everything, priority support

All reseller plans come with:

• Free unlimited migrations
• Autoscaling platform
• Custom StackCP control panel
• White-label branding
• 24/7 UK-based expert support

⭐ 4.5 Rating for Control Panel & User Experience

★★★★☆ (4.5/5)

Unlike most hosting companies that use cPanel or Plesk, 20i takes a different route with their custom-built control panel called My20i (for users) and StackCP (for resellers). I’ll admit, as someone used to cPanel, I initially expected a learning curve but within a day, I was fully comfortable.

My20i is refreshingly modern, with a clean interface that makes it easy to:

• Manage websites, domains, DNS, email, and backups
• Access logs, cron jobs, PHP settings, and databases
• Install WordPress and other applications with 1-click
• Use advanced tools like Redis, ElasticSearch, and PHP version selectors

One major benefit is that there are no licensing costs, which means 20i can offer all these features without passing extra fees on to customers, something cPanel hosts often struggle with.

For resellers, the white-labelled StackCP is fully customisable, allowing you to brand the experience for your own clients down to the logo, colours, and even subdomain access.

Whether you’re a developer managing multiple sites or a new user launching your first blog, My20i strikes an excellent balance between functionality and simplicity.

The only drawback is that cPanel users might need a bit of time to adjust, but once you’re familiar, you’ll likely find StackCP cleaner and more intuitive.

⭐ 4.2 Rating for Domain Services & Management

★★★★☆ (4.2/5)

If you’re looking to consolidate your domain and hosting management in one place, 20i is more than capable. They offer full domain registration and transfer services with no hidden costs or upselling tricks.

Here’s what stood out in my experience:

• Competitive domain pricing across .co.uk, .com, .net, .org, and more
• No surprise, renewal fees pricing is clear and consistent
• Easy domain transfer process (both in and out)
• Full access to DNS records, WHOIS privacy, and domain locking features
• Seamless integration with hosting services through My20i

Unlike some registrars that make DNS editing a painful task, 20i allows real-time editing of DNS records, and changes propagate quickly.

You also get complete control over A, CNAME, MX, TXT, SPF, and DKIM records, which makes the platform friendly for both general users and developers managing email configurations or third-party apps.

However, 20i doesn’t push domains as a core service like GoDaddy or Namecheap, so while it’s perfectly reliable, bulk domain investors may prefer dedicated registrars.

⭐ 4.0 Rating for Nameservers & DNS Configuration

★★★★☆ (4.0/5)

DNS setup and nameserver management on 20i is straightforward, reliable, and well-documented. If you’re running a business site or managing multiple domains, you’ll appreciate the fine-grained control over DNS records.

Here’s what makes 20i DNS strong:

• Quick setup of default nameservers with new domain purchases or external domains
• Support for all standard DNS records, including A, AAAA, MX, CNAME, TXT, SPF, SRV, and DKIM
• Easy integration with Google Workspace, Microsoft 365, or any external email platform
• Fast DNS propagation in most of my tests, changes took effect within 15–30 minutes

The interface in My20i makes it clear which domain is pointing where and allows you to modify records without jumping through hoops. They even include helpful tooltips explaining each type of DNS record, which is great for users who aren’t familiar with the technical side.

That said, this area leans slightly more technical, so while 20i does an excellent job, complete beginners may still find it a bit intimidating without help or documentation (which is thankfully available in the knowledge base).

Overall, if you need reliability and control over DNS, 20i has you covered.

⭐ 4.6 Rating for Security Features

★★★★☆ (4.6/5)

Security is an area where 20i really impresses, especially considering how much of it is built-in rather than offered as optional add-ons.

Whether you’re running a personal blog or a mission-critical business website, the platform includes several layers of protection, most of which are active by default.

Here’s what stood out to me during testing and setup:

• Free SSL Certificates (via Let’s Encrypt) for every domain and subdomain, no limits, no extra fees.
• Web Application Firewall (WAF) protects sites from common threats like SQL injections, XSS attacks, and brute force login attempts.
• Daily malware scans, combined with an automated quarantine system that alerts you immediately.
• DDoS protection is included at the infrastructure level, giving your site a buffer against network-based attacks.
• Two-Factor Authentication (2FA) is available for both admin and client accounts, essential for modern hosting security.

Additionally, 20i offers automated daily backups, which are stored off-server and can be restored with a click through the control panel. This alone is worth highlighting, as many providers charge extra for full-site backup and restore options.

While most of the security features are robust and managed automatically, more advanced users will appreciate the ability to tweak file permissions, block access by IP or country, and enable FTP lock-down.

Overall, you don’t need to be a security expert to benefit from 20i’s safeguards, and that’s a major plus.

⭐ 4.1 Rating for Email Hosting & Tools

★★★★☆ (4.1/5)

Email hosting is one of those features that can be hit or miss with many web hosts, but 20i gets the balance right for both basic and business use cases.

Each hosting package includes unlimited 10GB mailboxes, which is far more generous than most competitors at the same price level. Setting up emails is straightforward, and I had no issues connecting mail clients like Outlook and Apple Mail using the auto-config guides in My20i.

Here are the key features:

• Unlimited email accounts on most plans
• Webmail access with a clean and responsive interface
• IMAP, POP3, and SMTP support
• SPF, DKIM, and DMARC record support for improved deliverability
• Spam filtering and auto-responders
• Catch-all and email forwarding options

During my tests, email delivery was reliable and fast both for transactional messages and regular inbox usage. Webmail isn’t flashy, but it works well for users who don’t want to use external apps.

That said, 20i’s email isn’t designed to replace platforms like Google Workspace or Microsoft 365 for large teams or enterprise-level collaboration. It’s more suited to small businesses, freelancers, or agencies who need a stable, no-fuss business email included in their hosting plan.

⭐ 4.7 Rating for Customer Support & Contact Options

★★★★☆ (4.7/5)

Support is often the deciding factor for many people choosing a host, and based on my experience with 20i, their support team sets a high bar.

Here’s what I found through multiple support interactions:

• Live chat responses within 2–3 minutes, even during weekends
• Support staff were knowledgeable and friendly, providing real solutions (not scripted replies)
• Email/ticket support was detailed, often going beyond the initial question to suggest optimisations
• Help articles and guides are written clearly, with screenshots and step-by-step instructions

20i does not currently offer phone support, which might be a dealbreaker for some businesses. However, the live chat and ticket systems are excellent, fast, responsive, and more helpful than phone support I’ve used from other hosts.

One of my favourite things? I once asked a niche WordPress question via ticket and the support agent not only solved it but offered me a staging suggestion that actually improved my workflow. That kind of above-and-beyond service is rare.

Also worth noting: their support is UK-based and available 24x7x365, which is essential for any serious web presence.

If you’re a beginner or someone who wants support that feels like a partnership, 20i won’t let you down.

⭐ 4.9 Rating for Developer-Focused Features

★★★★★ (4.9/5)

20i isn’t just a “plug-and-play” solution for beginners, it’s built with developers and agencies in mind. If you’re a developer managing multiple environments, projects, or client sites, 20i offers some serious power under the hood.

Here’s what makes 20i stand out for devs:

• SSH Access & Git Version Control – Available out of the box, letting you securely access and manage your server environment.
• Staging environments – Quickly clone or stage WordPress sites using their tools.
• Support for multiple PHP versions (5.3 to 8.4) – You can switch PHP versions per site, and enable advanced caching options like OPCache and PHP-FPM.
• Unlimited Cron Jobs – No artificial limitations here. Ideal for scheduled scripts or automation workflows.
• REST API Access & Reseller Hosting API – Perfect for agencies that want to automate customer onboarding or integrate hosting into their own platforms.

StackCP is highly customisable for white-label users, which means developers offering managed hosting can fully rebrand the control panel for clients, adding another level of professionalism.

As someone who frequently builds staging environments and works across multiple languages, I found 20i’s developer stack faster and more accessible than what I’ve used with providers like GoDaddy, Bluehost, or even some mid-tier VPS platforms.

If you’re technical or support clients who are 20i gives you freedom without complexity.

⭐ 4.0 Rating for Known Issues & Limitations

★★★★☆ (4.0/5)

While 20i ticks many boxes, no host is perfect, and a few areas deserve honest critique.

Here’s what I found (and what other users report):

• No phone support – While live chat and tickets are excellent, some businesses still prefer speaking to someone over the phone, especially during emergencies.
• No cPanel – Although StackCP is modern and powerful, users migrating from cPanel hosts might face a brief adjustment period.
• Premium features cost extra – Some advanced performance features (like “Website Turbo”) are only available in specific plans or as add-ons.
• Entry-level plans are limited – The most basic plans are ideal for smaller projects, but sites with high concurrent traffic may need to upgrade fairly quickly.

Additionally, while the control panel is very intuitive, first-time hosting users might need to rely on support or documentation to get comfortable with advanced tools like DNS, Git, or cron jobs.

That said, none of these are dealbreakers, and most of the issues are either expected or resolved through documentation and responsive support. What matters most is that 20i doesn’t hide these limitations; they’re transparent and upfront.

⭐ 4.8 Rating for Ownership & Company Background

★★★★☆ (4.8/5)

Understanding who’s behind your hosting provider is important, especially if you’re trusting them with mission-critical data. In 20i’s case, the ownership and history are a major asset.

20i was founded in 2016 by Tim and Jonathan Brealey, well-known figures in the UK hosting industry.

They previously co-founded:

• 123-Reg (now one of the largest UK domain registrars)
• Webfusion
• Heart Internet

After selling their previous ventures, the Brealey brothers returned to the industry with a new vision: to build a modern, independent hosting platform without third-party limitations or investor pressures.

The company operates as 20i Limited, a private limited company registered in the UK. While the Brealey brothers are the original founders, company records show involvement from other family members, including Cassandra and Tracey Brealey.

Why does this matter?

Because it reflects:

• Deep industry experience
• Transparency in company structure
• A long-term mindset, they aren’t chasing short-term investor returns
• Innovation-focused leadership, as evidenced by the development of their own stack, control panel, and performance systems

Their independence means they’re not bound by licensing fees (like cPanel), reseller restrictions, or public shareholder demand and that freedom is passed on to users through performance, support, and pricing.

For those who value trust, innovation, and UK-based leadership, 20i’s background is one of its strongest selling points.

Is 20i customer support helpful and accessible?

From my experience, 20i’s customer support is one of its strongest features, consistently responsive, knowledgeable, and genuinely helpful.

Support is available 24/7/365, and while they don’t offer phone support at this time, their live chat and ticket systems are fast and effective. In my testing, live chat response times were typically under 3 minutes, and ticket replies usually arrived within 1–2 hours, even on weekends.

What sets 20i’s support apart is the technical depth of their team. These aren’t front-line agents reading from a script, they’re actual hosting specialists who know the platform inside out. On more than one occasion, I received proactive advice or optimisation tips I hadn’t asked for, which helped resolve issues more efficiently.

Support channels include:

• Live chat (24/7)
• Ticket/email system with detailed, thoughtful replies
• Extensive knowledge base with clear documentation and screenshots

Even though there’s no phone number to call, I never felt limited or stuck waiting. The quality of support more than makes up for the lack of voice assistance.

If you prefer quick, written, expert help, 20i delivers reliably. But if you depend on phone-based support for critical projects, this might be a drawback.

What common issues or limitations do 20i users face?

While 20i is well-regarded, no host is without its flaws. Most of the issues reported by users (and some I’ve personally encountered) are minor but worth knowing before you commit.

Common user concerns include:

• No phone support – Some users still expect a call-in option, especially for emergencies.
• Learning curve with StackCP – Users migrating from cPanel may need time to adjust to the proprietary control panel, even though it’s well-designed.
• Higher-tier features require upgrades – Features like “Website Turbo” or advanced WooCommerce caching aren’t available on all plans.
• Email limits on entry-level plans – While email hosting is solid, you may hit mailbox limits on the cheapest tiers.

Other occasional comments mention a lack of immediate one-click staging for non-WordPress projects or a desire for more third-party integrations.

That said, most users agree that these are small trade-offs compared to the platform’s strengths in performance, security, and developer tools. And importantly, 20i’s support team tends to resolve these issues quickly when raised.

What are users saying about this service?

20i receives overwhelmingly positive feedback across third-party platforms, with some of the highest customer satisfaction ratings in the UK hosting market.

Trustpilot:

• 4.8/5 rating from over 2,000 verified reviews
• Most reviews praise fast support, performance, and simplicity
• Users frequently mention smooth site migrations, helpful support staff, and zero downtime

Reddit & Hosting Forums:

• Users often compare 20i favourably against mainstream hosts like SiteGround, Bluehost, and Hostinger
• Devs and freelancers mention love for the StackCP panel and API access
• Some users highlight an excellent reseller hosting experience

Social Media:

• Praise for transparent pricing and eco-friendly hosting
• High engagement on launches like Website Turbo and Managed Cloud Servers

Repeating praise:

• “Support is like talking to a developer, not a bot.”
• “Migrated all my sites in a few clicks, seamless.”
• “Best UK host I’ve used in 10 years.”

Negative feedback is rare but generally relates to the lack of cPanel or a desire for phone support.

Overall, user sentiment is strongly positive, with consistent endorsements for support quality, performance, and innovation.

How Does 20i Stack Up Against Other Popular Hosting Providers?

20i vs IONOS

For UK businesses deciding between performance-driven hosting and managed enterprise-style services, both 20i and IONOS have strengths. IONOS focuses on bundled business tools, while 20i prioritises speed, scalability, and developer control.

Feature	20i	IONOS
Control Panel	My20i / StackCP (custom)	Custom IONOS panel
Free Domain	Yes (with eligible plans)	Yes
Performance	Autoscaling cloud + CDN	Standard shared & VPS
Developer Tools	SSH, Git, API, staging	Limited
Best For	Agencies, developers, growing businesses	Local SMEs needing managed services

20i vs Namecheap

Namecheap is widely known for affordable domains and beginner-friendly hosting. However, when it comes to hosting performance and advanced tools, 20i clearly targets a more professional audience.

Feature	20i	Namecheap
Control Panel	StackCP (custom-built)	cPanel / EasyWP
Hosting Infrastructure	Autoscaling cloud	Shared / VPS
Free CDN	Unlimited	Limited
Daily Backups	Included	Limited / paid
Email Hosting	Unlimited (most plans)	Limited
Best For	Agencies, resellers, developers	Domain users, small websites

20i vs SiteGround

Both 20i and SiteGround are premium hosting providers, but their focus differs. SiteGround is WordPress-centric, while 20i is built as a flexible, multi-purpose hosting platform.

Feature	20i	SiteGround
Uptime Guarantee	99.99%	99.9%
Control Panel	StackCP	Site Tools
Free CDN	Unlimited	Limited
Email Hosting	Included	Limited on lower tiers
Reseller Hosting	Yes (white-label)	No
Best For	Developers, agencies, resellers	Bloggers, WordPress users

20i vs Bluehost

Bluehost is popular with beginners, especially in the WordPress ecosystem. However, 20i targets users who want performance without restrictions.

Feature	20i	Bluehost
Control Panel	StackCP	cPanel
Performance	Autoscaling cloud	Traditional shared hosting
Free CDN	Yes	Yes
Upselling	Minimal	Frequent
Support Quality	Expert technical support	Mixed reviews
Best For	Growing businesses, devs	Beginners, hobby sites

20i vs Krystal Hosting

Both are UK-based and eco-friendly, but their hosting philosophies differ.

Feature	20i	Krystal Hosting
Hosting Type	Autoscaling cloud	Traditional shared/VPS
Control Panel	StackCP	cPanel
Developer Tools	Advanced (API, Git, SSH)	Standard
Reseller Hosting	Fully white-label	Limited
Green Hosting	100% renewable	100% renewable
Best For	Agencies, multi-site users	Ethical SMEs, freelancers

What do I think of 20i? (My Personal Experience & Verdict)

After several months of hands-on testing with 20i, here’s my honest verdict: 20i is one of the most reliable, high-performance UK hosting providers I’ve used, especially for developers, agencies, and performance-conscious businesses.

My personal highlights:

• Speed: Every site I hosted loaded noticeably faster, even without manual optimisation.
• StackCP: I went from sceptical to fully converted within a week. It’s fast, clean, and powerful.
• Support: Every time I asked for help, I got a solution, no back-and-forth or copy-paste answers.
• Reseller tools: White-labelling, API access, and StackCP branding are unmatched at this price point.

Pros:

• Lightning-fast hosting, even under load
• Transparent pricing with no upsell traps
• Excellent 24/7 UK-based support
• Eco-friendly infrastructure
• Developer and agency-friendly platform

Cons:

• No phone support
• Slight learning curve for new users
• Entry-level plans may feel limited for high-growth sites

Final recommendation:

If you care about performance, reliability, and expert support and you’re comfortable with a modern control panel, 20i is an excellent choice.

I’d recommend it to:

• Freelancers and agencies managing multiple clients
• Growing businesses that want a future-proof hosting partner
• Developers who want SSH, Git, and API access
• Eco-conscious brands seeking green hosting

It might not be for:

• Total beginners needing phone support or guided setup
• Businesses with legacy systems tied to cPanel

But overall, 20i offers one of the best hosting experiences in the UK market today.

FAQs

Does 20i offer a money-back guarantee?

Yes, 20i offers a 30-day money-back guarantee on most of its hosting plans.

Can I migrate my websites to 20i for free?

Absolutely 20i provides unlimited free migrations using their built-in Migration Centre.

Is 20i suitable for WooCommerce or eCommerce sites?

Yes, 20i’s autoscaling cloud infrastructure handles high-traffic stores with ease.

Does 20i provide phone support?

No, support is available via 24/7 live chat and ticket system only.

Can I manage multiple sites under one 20i account?

Yes, most plans, especially reseller and cloud, allow hosting multiple websites.

Is the My20i control panel better than cPanel?

It’s faster and more modern, though it may take a short time to get used to.

Does 20i include daily backups?

Yes, automated daily backups and easy one-click restores are included with all plans.